2. Legal Information and data protection

Legal Information and data protection

This website is edited by :

SAS Art & Excellence
Capital : € 1000
Head Office : Les Gémeaux, 150 route de la Croix de Pierre, 74920 Combloux

E-mail : art-et-excellence@orange.fr

Phone number : + 33 (0)4 / 50 / 34 / 92 / 58

Publication director : Stéphane Cottin

SIREN : 813 667 896 / RCS Annecy  

EORI : FR81366789600019    

VAT intra-community : FR 58813667896

Website declared to CNIL and registered on the number : 2037205 v 0

Website hosted by :

OVH
140 Quai du Sartel
59 100 ROUBAIX
+ 33 (0)8 203 203 63   

Intellectual Property Rights

All elements of this website are protected by copyright © - all rights reserved.
All intellectual property, trademarks, trade names and logos are the property of Art & Excellence, unless otherwise stated.
In accordance with the French Intellectual Property Code, and more generally all agreements containing copyright provisions, any total or partial reproduction, adaptation, translation or transformation of texts, images or illustrations not intended explicitly to be downloaded by visitors for personal use, is prohibited without prior permission of the publisher.

Personal Data 

When you visit our site www.special-wine.com, you provide us with personal data. This section describes how Art & Excellence protects personal data in accordance with the General Data Protection Regulation (GDPR) No. 2016/679 of 27 April 2016.

  • Data management

The organisation in charge of the data processing implemented on the site www.special-wine.com is the company Art & Excellence, SAS registered with the register of the trade and companies of Annecy under the number RCS 813 667 896 whose registered office is : Les Gémeaux, 150 route de la Croix de Pierre, 74920 Combloux.

  • The purpose of data collection and processing

The company Art & and Excellence through its website www.special-wine.com collects and records personal data for the following purposes:

     - Management of customer account, shopping cart, orders and payments,

     - Management of deliveries, follow-up of orders and after-sales service,

     - Management of the loyalty program,

     -  Answers to requests for information, collection of customer reviews,

     -  Analysis of statistics and navigation data.

 We may also use your data for advertising purposes after obtaining your express consent.

We may also use your data to meet our legal and regulatory obligations.

  •  Recipients of personal data

Your personal data collected on our site is transmitted to our SOGENACTIF secure payment providers. It is also used to enable deliveries and collect verified customer feedback.

Payments made on the Special Wine website are fully secure. For the management of payments by Credit Card, Special Wine uses the Secured Payment solution of Societe Generale Group (Atos): SOGENACTIF. The site does not receive the credit card details of its customers. This data is encrypted via the SSL (Secured Socket Layer) protocol and passes directly through the SOGENACTIF secure server. All the banking information you give us when you buy online is not stored or visible on the internet. The site certifies the confidentiality of your data.

  • The shelf life of your data

Your personal data is kept:

     - 10 years for all orders placed,

     - 3 years from the last login date on the site for identification data (name, email address ...)

 Our company reserves the right to keep your personal data as long as necessary to fulfil its legal obligations.

  • Your rights, rectification and deletion of data

At any time you can access the following rights:

     - Access your personal data,

     - Request the portability of your data,

     - Request the correction of your personal data if they prove to be incomplete or inaccurate,

     - Request the deletion or limitation of your personal data in certain circumstances provided by applicable law.

These rights are not absolute. In cases where you have given us your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

You can exercise these rights by sending us an mail with your surname, first name, phone number and a photocopy of your identity document to the following address: Art & Excellence, 3 rue des tanneries 71250 Cluny.

  • Data security

Throughout the duration of collection and storage of your data, we put in place all the organizational, legal, software and technical means capable of ensuring the confidentiality and the security of your personal data in order to prevent their erasure, damage or access by unauthorized third parties.

Hypertext Links

Hyperlinks to other websites, for which we have no responsibility, do not validate the quality of their content or their usability.
The creation of hyperlinks to our website requires our consent.

Use of Cookies

A cookie is a result of information sent by a website to a computer, tablet or mobile phone as a small data file. Cookies are useful for easy customization of your access to our online services. They can be used for an authentication, a session, a storage of specific information such as preferences on a website or the content of an electronic shopping cart. Storage of cookies is done through the web browser used by the user.
There are two types of cookies:

  • Session cookies are deleted from your computer when you close your browser.
  • Persistent cookies remain stored on your computer after you close the browser.

Cookies are however anonymous and are in no way used to collect personal information.

The cookies we issue on our website are used to recognise the user's terminal when connecting to our site. Art & Excellence uses cookies to :

  • enable and facilitate electronic communication,
  • providing online services subscribed by subscribers,
  • analyze usage on the website with the aim of improving the quality of it,
  • collect general data (not registered) to its customers for the purpose of targeted communication, including the provision of targeted information on products or services provided,
  • implement security measures, such as when asked the user to connect after a certain period of time,
  • allow the user to access personal spaces and reserve on our website, such as his/her personal account on the basis of information it has transmitted with the creation of his/her account.

You are free to accept or decline cookies by configuring your browser (disabling or all of the cookies - see your web browser manual or help function).
Disabling cookies may result in the unavailability of certain services which they are associated. It doesn't prevent access to non-reserved areas of the site.
Furthermore, we keep track of connections to our website, including their origin. This information is used for purposes of statistical analysis. These data don't contain personal data and are destroyed after use.